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Dr. Larry Benz Writes a Compelling Piece on COVID-19 Restoring ‘Care’ Back into ‘Healthcare’

Can COVID-19 Restore Humanity in Healthcare?

Prior to the coronavirus, healthcare had moved away from its “care” component. Now, we are seeing unprecedented compassion, concern, and sympathy driving us to take action.

We are in the middle of fighting the novel coronavirus (COVID-19) across the globe. This has brought an unprecedented focus on healthcare and, in particular, public health, prevention, and the realization that a virus we cannot see can impart unforeseen sickness and fatalities.

There are visuals of first responders and healthcare workers fighting at the front lines for people’s lives. Formerly abstract terms like national emergency, pandemic, shelter at home, medical supply shortages, antibody testing, N95 masks, and mobile hospitals have real daily meaning.

Many workers are deemed “essential,” meaning they conduct a range of operations and services that are critical to the continued viability of our infrastructure as guided by the Department of Homeland Security acting via the Cybersecurity and Infrastructure Security Agency (CISA). Among these essential workers are the physical therapists who are part of the company I lead. It is fair to say, our lives have dramatically altered and will be changed by this in many ways, some permanent.

We are seeing unprecedented compassion, concern, and sympathy driving us to take action. For example, the US Congress bipartisan support of the Families First Coronavirus Response Act and CARES Act, which both passed and were signed by the president in record time.

A significant number of states have passed legislation that relaxes and enhances unemployment filings. Health insurance companies have come together to waive co-pays and fully pay for any COVID-19 treatments. Thirty million-plus Americans without any health insurance have been given comfort that if they get COVID-19 their cost will be paid directly to the hospitals providing treatment. Government regulations regarding patient record keeping and even parts of HIPAA have been waived. Medical students in certain parts of the country graduated early to help fight and keep elderly and other vulnerable people at home.

There is significant relief of mortgages, incredible generosity towards workers on the front lines, and highlighting of physicians and others as both warriors and heroes. Even countries long at odds with each other are sending humanitarian flights filled with needed medical supplies and ventilators. It is humbling and comforting to know that at our greatest time of need, we can come together.

But will the caring last? Will the social or physical distancing strategies have any long-term effects? Will there be renewed interest in the patient–provider relationship? Will documentation and regulatory requirements that deprive providers of face-to-face encounter time with patients be permanently waived? Will physical distancing remain a part of a healthcare visit? Will telehealth play a larger role in healthcare? Will hand sanitation and not touching your face remain a day-to-day priority?

Continue reading Dr. Benz’s article here.

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Precise Physical Therapy

Kansas City, KS Phone:

Manual Edge Physical Therapy

Colorado Springs, CO Phone: (719) 694-8342

TLC Rehab

The Villages, FL Phone:

Northwest PT

Sedro-Wooley, WA Phone: (360) 428-2700

Shea PT

Corpus Christi Phone: 361-992-1933

Advanced Physical Therapy

Wichita, KS Phone: (866) 412-5554

Strive PTSR

Moorestown, NJ Phone: (800) 903-4142

Elite Physical Therapy

Alexandria, LA Phone: 318-443-3111

Xcel Sports Medicine

Vandalia, OH Phone: 937-890-9235

Colorado in Motion

Fort Collins, CO Phone: n/a


Calabasas Phone: 800-766-PTPN

Mountain River PT

Parkersburg, WV Phone: 1-304-865-6778

Preferred Physical Therapy

Kansas City, MO Phone: (866) 412-5554


Columbus, GA
Auburn, AL
Columbia, SC
Phone: (706) 322-7762

Evidence in Motion (EIM)

San Antonio TX Phone: 888-709-7096

Fit for Work

San Antonio TX Phone: 877-348-4975

Rehab Therapy Works

Spring Hill, FL Phone: (352) 597-8996

Lake Centre for Rehab

The Villages, FL Phone: (352) 728-6636

Orthopedic & Sports Physical Therapy

Lexington, KY Phone: (859) 264-0512

Confluent Health

Louisville, KY Phone: (502) 442-7697

Tallahassee Orthopedic & Sports Physical Therapy

Tallahasee, FL Phone: (850) 877-8855

ProRehab Inc

Evansville, IN
Bowling Green, KY
Phone: (866) 922-1162

ProRehab Physical Therapy

Louisville, KY Phone: (888) 591-8280

Physical Therapy Central

Oklahoma City, OK Phone: (866) 866-3893

El Paso Physical Therapy Services

El Paso, Texas Phone: (915) 581-9606

Baton Rouge Physical Therapy Lake

Baton Rouge, LA Phone: (225) 206-5292


Fort Worth, TX Phone: 888-658-8483

Redbud Physical Therapy

Tulsa, OK Phone: (866) 866-3893

Capitol Physical Therapy

Madison, Wisc Phone: (608) 527-0602

BreakThrough Physical Therapy

Raleigh, NC Phone: (866) 922-0012

Proactive Physical Therapy Specialists

Portland, Oregon Phone: 866-922-1175

RET Physical Therapy Group

Seattle, Washington Phone: 844-708-7982

Texas Physical Therapy Specialists

Austin TX
San Antonio TX
Phone: 888-658-8483

Pappas Physical Therapy | OPT Physical Therapy

Providence, RI Phone: (401) 205-3423

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