Skip to Content

February 18, 2021

Larry Benz talks Called to Care on The Better Outcomes Show

Episode 021: Called to Care with Larry Benz
What can positive psychology teach us about clinician burnout, patient engagement, and clinical care?

It’s no secret that burnout infiltrates nearly every healthcare facility, clinic, or organization in existence. As I discuss in The Manifesto, clinicians often feel burnout, disconnected from their patients, and driven to hit utilization & productivity benchmarks. Many factors play a role in this “epidemic” in the healthcare space: the drive for productivity, weak work cultures, and not viewing healthcare as a relationship, just to name a few… What we need is a return to empathy, patient-centered communication, and patient-centered decision-making in our healthcare organizations. We need to once again look at this noble profession of healthcare as a calling rather than a career.

My guests this week, Larry Benz is the perfect person to talk to about this topic. His book, Called to Care, makes the argument that the antidote to burnout involves empathy, communication, and a dose of positive psychology. As I mentioned in the intro to this episode, reading this book made me fall in love with clinical care. I mean, we all got into healthcare because we wanted to help people. We wanted to build relationships, see patients overcome their pain or dysfunction, and return to doing the things that are important to them. We didn’t sign up for compliance, productivity, and utilization.

Listen here.

Find a Physical Therapist today!

Strive PTSR

Moorestown, NJ

Elite Physical Therapy

Alexandria, LA

Xcel Sports Medicine

Vandalia, OH

Colorado in Motion

Fort Collins, CO

PTPN

Calabasas

Mountain River PT

Parkersburg, WV

Advanced and Preferred Physical Therapy

Kansas City, MO
Wichita, KS

HPRC

Columbus, GA
Auburn, AL
Columbia, SC

Evidence in Motion (EIM)

San Antonio TX

Fit for Work

San Antonio TX

Rehab Therapy Works

Spring Hill, FL

Lake Centre for Rehab

The Villages, FL

Orthopedic & Sports Physical Therapy

Lexington, KY

Confluent Health

Louisville, KY

Tallahassee Orthopedic & Sports Physical Therapy

Tallahasee, FL

ProRehab Inc

Evansville, IN
Bowling Green, KY

ProRehab Physical Therapy

Louisville, KY

Physical Therapy Central

Oklahoma City, OK

El Paso Physical Therapy Services

El Paso, Texas

Baton Rouge Physical Therapy Lake

Baton Rouge, LA

SporTherapy

Fort Worth, TX

Redbud Physical Therapy

Tulsa, OK

Capitol Physical Therapy

Madison, Wisc

BreakThrough Physical Therapy

Raleigh, NC

Proactive Physical Therapy Specialists

Portland, Oregon

RET Physical Therapy Group

Seattle, Washington

Texas Physical Therapy Specialists

Austin TX
San Antonio TX

Pappas Physical Therapy | OPT Physical Therapy

Providence, RI

20

Confluent Family Partner Brands

336+

Outpatient Physical Therapy Clinics across the county

90

Educational partners with 3005 locations in the U.S. and Canada

850+

Workplace Injury Prevention Sites

One

Confluent Family

Back to top