Jody joined Humana in 2013 as the Chief Consumer Officer where she played a leading role in the organization’s ongoing transformation into a consumer-driven health enterprise. Her responsibilities included marketing, brand development, the consumer experience, digital, consumer data and analytics, corporate reputation enhancement and the company’s loyalty and wellness rewards program, Go365.
Previously, Jody served as Executive Vice President, Chief Brand Officer for Bloomin’ Brands, Inc., a Tampa-based upscale-casual restaurant company with Outback Steakhouse as its flagship chain. There she headed brand/business strategy, R&D, marketing, corporate communications and business development across the enterprise. She was also a key member of the Management Team that positioned the company for a successful Initial Public Offering (IPO) in August, 2012.
Prior to Bloomin’ Brands, Jody held senior executive positions at Charles Schwab and Verizon, where she led consumer-focused brand-transformation initiatives. She is a member of the Board of Directors for Masonite, Inc. (NYSE: DOOR).
A Michigan native, Jody earned a Bachelor of Science degree in Economics, with a minor in Marketing, from Clemson University in Clemson, S.C.