Executive Team | Kristi Henderson

Kristi Henderson, DNP, is a healthcare visionary and digital transformation leader with a passion for improving patient outcomes and healthcare access through innovation. Her journey from a bedside nurse practitioner to CEO has been marked by a tireless dedication to enhancing the healthcare experience for patients and clinicians.

Henderson has spent 30 years in the healthcare industry, leading digital health transformation at academic medical centers, non-profit national health systems, big tech companies, and payer/provider organizations. Her innovative leadership has resulted in groundbreaking advancements in digital health, creation of new tech-enabled clinical models of care with improved health outcomes, and improvements in patient access to care. and overall experience.

As the former CEO of Optum Everycare, Henderson led a national care delivery organization with virtual and in-person care options that were provided through community clinics, employer worksite clinics, and a national virtual health clinic. Under her leadership, the organization improved patient access to care and delivered exceptional patient experiences.

Henderson also led Clinical Operations for Amazon Care, where she played a pivotal role in the development and expansion of the company’s innovative telehealth and home care program. She also led a national center for patient access, virtual care, and care coordination for Ascension Health, where she developed and implemented innovative models of care delivery.

As the Board Chair for the American Telemedicine Association, Henderson has been a vocal advocate for telehealth expansion and its potential to improve healthcare access and delivery for all. She is also an affiliate faculty member at Dell Medical School at the University of Texas-Austin and the University of Washington School of Nursing.

Throughout her career, Henderson has remained committed to her mission of enhancing the healthcare experience for patients and providers. She has a demonstrated track record of success in developing and implementing innovative strategies that improve patient outcomes, streamline care delivery, and create exceptional patient experiences.

Henderson is passionate about driving innovative solutions to redesign how people and clinicians experience the healthcare delivery system. She is confident that these new approaches deliver better outcomes, better quality of life, lower costs, and a work environment that will empower our clinical teams and bring joy back to the workplace. She will inspire and challenge the next generation of clinicians to rethink traditional healthcare delivery models and embrace innovation as a critical driver of improved outcomes and exceptional patient experiences.

As the new CEO of Confluent Health, Dr. Henderson is committed to building on the organization’s legacy of excellence in physical therapy and rehabilitation, while also driving innovation and growth across the broader healthcare landscape. With her visionary leadership, strategic expertise, and deep commitment to patient-centered care, Dr. Henderson is poised to lead Confluent Health to new heights of success and impact in the years to come.